For more details, please refer to ConfigureĮnd-user spam notifications in Exchange Online. ![]() For example the Default is notifying end-usersĮvery 3 days, but other policies may notify affected users via another time period, thanks. Users are using the same domain? If not, as you cannot find the notification emails via message trace between this means the notification emails may didn't sent from the the Configuration spam notifications, please double check if all end-users are applied the same Default-Spam filter policy, as the different spam filter policies may have different notification settings. May I double confirm if the workable user and the two un-workable ![]() And for some users can receive spam notification but two users cannot. Since you mentioned you can see the emails are still in the quarantine, this indicates your spam filter policy is working. ![]() I am glad to help you for your case here.īased on your description, my understanding is you enabled the "Configure end-user spam notifications" in Office 365 EAC> Protection > Spam filter, please clarify if I misunderstand your text, thanks.
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